Terms and Conditions

Welcome to Steam Boss . By using our website or booking our professional cleaning services, you agree to the following terms and conditions

◆ Website Terms

These terms govern your use of our digital platform.

1. Acceptance of Terms:

By viewing or using Steam Boss, you agree to these Terms and Conditions. If you do not agree, please exit the website and do not use any information posted here. Steam Boss reserves the right to modify these terms at any time without prior notice.

2. Intellectual Property:

This website is owned and operated by Steam Boss. All content—including text, logos, graphics, images, and videos—is our property. The name “Steam Boss” and our logo may not be copied, reproduced, or used without our express written permission.

3. Prohibited Use:

You must not use any contact information found on this site (phone numbers or emails) for unsolicited marketing, spam, or any illegal purposes.

4. Third-Party Links:

Our site may contain links to external websites. Steam Boss is not responsible for the content or safety of these third-party sites; accessing them is at your own risk.

5. Website Liability:

We take no responsibility for any technical damage to your computer system or loss of data resulting from browsing or downloading information from this site.

◆ Service Terms

These terms govern the professional cleaning services we provide at your premises.

1. Quotes and Pricing:

Estimates: All quotes provided via phone, SMS, or email are estimates based on standard room sizes and average soil levels.

On-Site Adjustments: We reserve the right to adjust the final price if the actual condition of the property (e.g., heavy staining, excessive pet hair, or larger-than-average rooms) differs from the description provided during booking.

2. Access and Utilities:

The customer must provide: Full access to the areas being cleaned at the scheduled time.Access to working electricity and clean water. A safe environment (pets secured and fragile items moved).

3. Cancellation & Rescheduling:

Please provide at least 24 to 48 hours notice for cancellations or rescheduling. Cancellations made within 24 hours of the appointment may incur a cancellation fee to cover our lost travel and scheduling time.

4. Results and Stain Removal:

While Steam Boss uses industry-leading equipment and chemicals, we cannot guarantee 100% removal of all stains. Permanent dyes, bleach spots, and deep-set pet urine may have permanently altered the fibers.

5. Liability and Care:

Pre-existing Conditions: We are not liable for pre-existing damage, such as loose carpet seams, sun-faded fabric, or degraded upholstery backing.

Furniture: While we may assist in moving light furniture, we are not responsible for damage to items moved. We recommend removing all breakables and electronics before we arrive.

Drying Times: Proper ventilation (fans, open windows) is the customer’s responsibility. We are not liable for issues arising from carpets remaining damp due to poor airflow after we depart.