How to Remove Pet Urine Smell from Carpet – Gold Coast Guide

December 3, 2025

If you have pets, you’ve probably dealt with the occasional accident on your carpet. While cleaning up the visible mess is straightforward, getting rid of that lingering urine smell can be much more challenging. Here’s our Gold Coast guide to removing pet urine odours from your carpet.

Why Does Pet Urine Smell So Bad in Carpet?

Pet urine contains uric acid crystals that can remain in carpet fibres and underlay for years if not properly treated. When humidity rises (common on the Gold Coast), these crystals release that distinctive ammonia smell. Regular cleaning products often just mask the odour temporarily without breaking down these crystals.

The DIY Approach: What You Can Try at Home

Step 1: Act Fast
The sooner you treat a pet accident, the better your chances of complete removal. Blot (don’t rub!) as much liquid as possible with paper towels or a clean cloth.

Step 2: Enzyme Cleaners
Purchase an enzyme-based pet odour remover from your local pet store or supermarket. These products contain bacteria that actually break down the uric acid crystals, rather than just masking the smell.

Step 3: Avoid These Common Mistakes

  • Don’t use ammonia-based cleaners (urine contains ammonia, so this can actually encourage pets to re-mark the spot)
  • Don’t use steam or hot water on untreated urine – heat can permanently set the stain and odour
  • Don’t scrub vigorously – this pushes the urine deeper into the carpet fibres and underlay

When to Call a Professional for Pet Urine Odour Removal

If the urine has soaked through to the carpet underlay or subfloor, DIY methods usually won’t be enough. Signs you need professional help include:

  • The smell returns after cleaning
  • You can see staining or discolouration
  • The accident happened days or weeks ago
  • Multiple accidents in the same area
  • You’re preparing for an end-of-lease inspection

How Professional Pet Urine Smell Removal from Carpet Works

At Steam Boss, we use a multi-step process for pet urine removal:

  1. UV Light Detection – We use UV lights to identify all affected areas, even old stains you can’t see
  2. Pre-Treatment – Enzyme-based treatments are applied to break down uric acid crystals
  3. Deep Steam Extraction – High-temperature steam kills bacteria while powerful extraction removes contaminants
  4. Sanitisation – Final treatment to ensure the area is hygienically clean

Gold Coast Climate Considerations for Pet Odours

Our humid subtropical climate can make pet odours worse. High humidity reactivates those uric acid crystals, which is why you might notice the smell more on humid days. This makes proper treatment even more important for Gold Coast homes.

Prevention Tips for Pet Urine Smell in Carpet

  • Take pets outside regularly
  • Clean accidents immediately
  • Consider carpet protector treatments after professional cleaning
  • Schedule regular professional cleaning (every 6-12 months for pet owners)

Need Help with Pet Urine Odours in Your Carpet?

If you’re struggling with pet urine smells in your carpet, Steam Boss can help. We’re based in Labrador and service the entire Gold Coast, from Southport to Coolangatta. Call Sam on 0438 444 380 for a free quote on pet odour removal.

For general carpet care, you may also find our article on how often you should get your carpets professionally cleaned helpful.

FAQ: How to Remove Pet Urine Smell from Carpet on the Gold Coast

What is the best way to remove pet urine smell from carpet?
The most effective way to remove pet urine smell from carpet is to use an enzyme-based cleaner that breaks down uric acid crystals, followed by professional steam cleaning if the odour persists or has soaked into the underlay.

Will steam cleaning remove pet urine odours completely?
Professional steam cleaning combined with the right pre-treatments can significantly reduce or eliminate pet urine odours. In severe cases where urine has penetrated the underlay or subfloor, additional treatments may be required.

Why does the urine smell come back when it is humid?
On the Gold Coast, high humidity can reactivate uric acid crystals left in the carpet and underlay, causing the urine smell to return. Proper treatment and extraction are essential to prevent this from happening.